1. Agreement to Terms

By accessing or using Invoq (“we”, “our”, “us”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our service. These terms apply to all users of invoq.eu.

2. Service Description

Invoq is an invoice processing platform for EU businesses. We provide automated invoice extraction, VAT classification, approval workflows, and ERP export functionality. Documents you upload are processed using third-party AI services to extract and classify their contents. These AI providers process your documents solely to provide the service and do not use them for model training. The service is provided on a subscription basis with features as described on our pricing page.

3. Account Responsibilities

• You must provide accurate and complete information when creating your account.
• You are responsible for maintaining the security of your account credentials.
• You must notify us immediately of any unauthorized access to your account.
• Each account may represent one organization. You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose or in violation of applicable regulations.
• Upload documents that you do not have the right to process.
• Attempt to gain unauthorized access to any part of the service or its infrastructure.
• Interfere with or disrupt the service or servers connected to the service.
• Use the service to transmit malicious code or harmful content.

5. Intellectual Property

All content, software, and technology comprising the Invoq platform are the exclusive property of Invoq or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the service for your internal business purposes. You retain ownership of all documents and data you upload to the service.

6. Data and Privacy

Your use of the service is also governed by our Privacy Policy, which is incorporated into these terms by reference. We process your data as described therein and in accordance with GDPR.

7. Service Availability

We aim to provide reliable, uninterrupted service but do not guarantee 100% uptime. We may perform maintenance that temporarily affects availability and will endeavor to provide advance notice for planned downtime. We are not liable for losses arising from service interruptions outside our reasonable control.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Invoq shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

The VAT classifications and accounting suggestions provided by Invoq are generated by AI and are for informational purposes only. They do not constitute legal or tax advice. You remain solely responsible for the accuracy of your tax filings.

9. Termination

You may terminate your account at any time by contacting us. We reserve the right to suspend or terminate your access if you violate these terms or if required by law. Upon termination, your data will be deleted within 30 days in accordance with our Privacy Policy.

10. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes by email at least 14 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of the Republic of Estonia. Any disputes arising from these terms or your use of the service shall be resolved in Harju County Court (Harju Maakohus), Estonia.

12. Contact

For any questions about these terms:

• Email: legal@invoq.eu
• Website: https://invoq.eu